Welcome to Matthew Miller P.A. ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from visitors to our website and users of our services. By subscribing to or using our SMS service, you agree to the following Privacy Policy.

Effective Date: 11/17/2024

1. Information We Collect
1.1. Personal Information: When you use our website and services, we may collect personal information, such as your name, address, phone number, and email address. We collect this information when you voluntarily provide it to us through forms or other means.

2. How We Use Your Information

We may send you SMS messages for various purposes, including appointment reminders, property updates, promotional offers, and customer care. These messages are sent only after we have obtained your explicit consent through an opt-in process.

We may use the information we collect for the following purposes:
2.1. Personal Information: When you use our website and services, we may collect personal information, such as your name, address, phone number, and email address. We collect this information when you voluntarily provide it to us through forms or other means.
2.2. Within Regulation: Messages we send will comply with applicable laws and regulations and will not contain prohibited or misleading content.

2.3. Sharing of Personal Information: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Opt-In Consent

Before collecting your information, we will obtain your explicit consent through an opt-in mechanism. We maintain records of your explicit opt-in consent, which includes details of when and how you agreed to receive these messages. You may contact us to review or withdraw your consent at any time. By providing your personal information, you are expressly consenting to the collection and processing of that information for the purposes outlined in this Privacy Policy.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share your information in the following circumstances:

4.1. Service Providers: We may share your information with third-party service providers who assist us in providing and maintaining our services, including sending SMS or email messages to you. These service providers are obligated to maintain the confidentiality and security of your information.
4.2. Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of our users or others.

5. Your Choices

You have the following choices regarding your personal information:
5.1. Access and Update: You may access and update your personal information by contacting us at any time
5.2. Opt-Out: You can opt out of receiving SMS or email communications from us at any time by following the instructions provided in those messages.
5.3 Help: Text HELP for help with SMS messaging. Alternatively, you can contact our support team directly at [email protected].

6. Data Security & rates disclosure

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security. Message volume and frequency may vary, and standard message and data rates from your mobile carrier may apply. You can opt out of these messages at any time by replying STOP.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will take steps to delete that information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on our website with the effective date.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at: [email protected].

Thank you for visiting Matthew Miller P.A.. Your privacy is important to us, and we are committed to safeguarding your personal information and ensuring that it is used responsibly and securely.